Privacy Policy
Who We Are
Fort Care is a 501(c)(3) non-profit organization based at 49 Music Square W. Suite 505, Nashville, TN 37203, dedicated to supporting military families, veterans, and active service members. This Privacy Policy explains how we handle information collected through fortcare.org and our programs.
Information We Collect
We collect information you voluntarily provide, including your name, email address, and phone number when you sign up to volunteer, contact us, or subscribe to updates. When you donate, payment processing is handled by our secure payment provider (Stripe) — Fort Care never stores your full credit card details on our servers.
How We Use Your Information
We use your information to process donations and issue tax-deductible receipts, coordinate volunteer activities, respond to inquiries, and send updates about our programs if you opt in. We never sell, rent, or trade your personal information to third parties.
Donor Privacy
Fort Care respects donor privacy. Donation records are kept confidential and used solely for receipting, acknowledgment, and legal compliance. Donors may request anonymity in any public recognition at any time.
Cookies & Analytics
Our website may use cookies and basic analytics to understand how visitors use the site and improve the experience. We do not use cookies to track you across other websites.
Data Security & Retention
We use industry-standard safeguards to protect your data, and retain personal information only as long as necessary for the purposes described above or as required by law (for example, IRS record-keeping requirements for donations).
Your Rights
You may request access to, correction of, or deletion of your personal information at any time by emailing info@fortcare.org. You can unsubscribe from communications using the link in any email or by contacting us directly.
Children's Privacy
Our website is not directed at children under 13, and we do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.
Contact
Questions about this policy? Email info@fortcare.org.
Quick Answers
No. Fort Care never sells, rents, or trades personal information to third parties.
Stripe processes all payments securely; Fort Care never stores full credit card numbers.
Yes. Donors may request anonymity in any public recognition at any time.
Email info@fortcare.org to request access, correction, or deletion of your personal information.
No. The site uses only basic cookies and analytics to improve the experience, not cross-site tracking.
Frequently Asked Questions
Does Fort Care sell or share my personal information?
No. Fort Care never sells, rents, or trades your personal information to third parties. Your data is used only to process donations, coordinate volunteering, and respond to your inquiries.
Is my credit card information stored by Fort Care?
No. All donation payments are processed by our secure payment provider, Stripe. Fort Care never stores your full credit card details on its own servers.
Can I donate to Fort Care anonymously?
Yes. Donation records are kept confidential and used only for receipting and legal compliance, and you may request anonymity in any public recognition at any time.
How do I request that Fort Care delete my personal data?
Email info@fortcare.org and request access, correction, or deletion of your personal information. We honor these requests except where records must be retained by law, such as IRS donation records.
Does fortcare.org use cookies to track me across the web?
No. The website may use cookies and basic analytics to improve the site experience, but it does not use cookies to track you across other websites.